Business Communication Solutions in Rwanda
Cloud One stands out as the premier provider of both cloud-based and on-premise telephony solutions, delivering managed and self-managed options tailored for businesses of all sizes in Rwanda.
Cloud One Business Communication Suite
Our all-in-one business communication platform is tailored to streamline your communication processes and boost teamwork.
Empower your team to work remotely
With our Mobile and Desktop applications, your PBX data is automatically synchronized, ensuring you can access your latest communications on any device.
Reduce your business communication costs
Our business communication suite allows you concentrate on business growth without the stress of missed calls and lost leads. Learn the key features that benefit you the most:
Explore Unified Communications in Rwanda
Cloud One Business Communication Suite revolutionizes business interactions by integrating voice calls, video conferencing, omnichannel messaging, and various integrations into one cohesive solution, removing the obstacles of distance, platforms, and systems.
Enhance your Customer Experience
Enable your teams to provide outstanding customer support across various channels with advanced contact center capabilities.
Enjoy advanced features such as automatic call distribution, call queues, wallboards, agent training, call recording, callback options, detailed reporting, and other sophisticated call center functionalities
Unify your messaging experience with one inbox for all digital platforms, including website live chat, SMS, WhatsApp, and Facebook. Effortlessly send, receive, and manage your business communications in UC Clients.
Empower your website visitors to reach you on phone with a single click from your site or your applications. The setup process is simple, thanks to our PBX’s integrated WebRTC and SDK features.
Comprehensive CRM, helpdesk, and database integrations that enable swift identification of incoming calls or messages, synchronize customer interaction logs, and much more.
Powerful Integrations to Streamline your Workflows
Streamline your operations and empower your teams with out-of-the-box integrations for Microsoft Teams, popular CRMs, helpdesk platforms, hotel PMS, and other essential business systems.
You also have the opportunity to design your own solutions using our open APIs.
Solutions for All Industries
Our business communications suite is designed to fit various business types, we customize our solutions to leverage on the best features to enhance productivity in all work scenarios:
Our Call Center solution empowers your call agents and supervisors to deliver an enhanced customer experience. Leverage a variety of advanced call management functionalities to improve service delivery and build stronger customer relationships within the Tanzanian market.
Connect Effortlessly from Any Location
Experience the power of our cloud-based PBX solution, allowing you to work from anywhere with audio and video calls, meetings, team chats, and more – accessible on nearly any device.
Increase your efficiency with comprehensive collaboration features such as presence updates, file sharing, and beyond.
Our hotel solution equips you to provide unparalleled 5-star customer experiences with our award-winning IP PBX specifically designed for hotels and resorts.
This PBX solution transforms your hotel's communication infrastructure with an integrated hotel management module and ready-to-use PMS integration, accommodating hotels of all sizes.
Promote effective dialogue and vibrant interactions between students and teachers across educational settings of all sizes.
Cloud One delivers an extensive array of solutions, from unified communication applications to call center services and access control, all designed to cultivate a connected, responsive, and secure environment for both students and educators.
Integrate all your team members, from sales to customer support, using a single communication platform. Enhance customer satisfaction and increase your sales figures.
With support for multiple sites, link your Headquarters, branch locations, mobile sales teams, and warehouses to ensure everyone stays connected. Enjoy free internal calls between all company extensions across various branches and reduce your calling costs.
Ready to enhance your business communication?
Let's turn your vision into reality. Contact us today for a free consultation