Skip to Content
Cloud One Rwanda
  • Our Products

    Business Communication Suite

    Managed Business Communication Suite Self-Managed Business Communication Suite

    SIP Trunk Solutions

    Bring Your Own Carrier (BYOC) Country Presence

    Telephony Solutions for all Industries!

  • Yealink Solutions

    desk phones


    T3 Series IP Phones T4 Series IP Phones T5 Series IP Phones DECT Phones

    Ms teams rooms


    Teams Rooms Systems Microsoft Phones Conference PhonesHeadsets

    zoom rooms


    Zoom Rooms Systems Zoom Phones Zoom Cameras BYOD Solutions

    vc solutions


    VC Rooms Systems BYOD Solutions Video Phone VC Accessories
  • VPS Hosting
  • Training

    User Training

    Learn core communication suite functions for daily use.

    Operator Training

    Master call handling and front-line support.

    Call Center Agent Training

    Improve customer interactions and call management.

    Call Center Supervisor Training

    Optimize call center performance with system tools.
  • Contact us
  • Blog
  • Contact Us
  • Sign in
  • 0
  • Low Price Guarantee 30 Days Online Returns Standard Shipping
  • Follow us
Cloud One Rwanda
  • 0
    • Our Products
    • Yealink Solutions
    • VPS Hosting
    • Training
    • Contact us
    • Blog
  • Low Price Guarantee 30 Days Online Returns Standard Shipping
  • Follow us
  • Sign in
  • Contact Us

Self Managed Cloud One Business Communication Suite

Cloud One self managed business communications suite provides businesses in Rwanda with a simple and cost effective way of handling business communications, our scalable solutions are tailored to your specific business size and needs

Empower your team with lower call costs

Our self managed business communication solutions are bundled with Cloud One SIP Trunks to enable you to make calls to all networks in Kenya at affordable rates

Modernize your IP Phones

Yealink IP phones and collaboration devices enable your teams to collaborate effortlessly, providing superb audio clarity and a range of advanced IP phone features.

Self Managed Business Communication Suite

Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.

This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.

Reliable VoIP Solutions for all Industries

Contact Centers

Our Managed Business Communication suite equips your business with powerful unified communication solutions to enhance your performance.

Remote Offices

Empower your staff to work from anywhere with our feature-rich mobile and desktop apps, seamlessly continue conversations on any device..

Education Institutions

Our cutting-edge inbuilt integrations help streamline your staff and students activities to boost collaboration and enhance the learning experience.

Retail Businesses

From sales to customer support, link every team member in Kenya through one communication platform. Enhance customer satisfaction and increase sales.

Our Self Managed Business Communication Suite offers:

1

Self-Managed Communication System

Admin panel to setup and maintain your Cloud One business communication suite.

2

SIP Trunks

Experience superior call quality, flexible scalability, and reduced costs with Bring your Own Carrier (BYOC) and our Country Presence SIP Trunks.

3

Yealink IP Phones

Our modern IP phones provide high-quality audio, and seamless integration with your self managed communication system.

4

Support & Training

Get free online support resources or pay a certified expert to help you. Use free online training resources or apply for paid training courses to learn how to use the system.

Features & Competitive Pricing

Enterprise (Popular)
As low as

$ 5.25 

Per User / Month

Minimum : 5 Users


Standard features:

Standard Telephony Features


  •  Admin Portal
    Requires technical expertise to install & support
  •  99.99% Uptime & 24/7 monitoring
  • Access to Paid Certified System Engineers
  • Locally hosted
  •  Call recording - 500 minutes per system
  •  Boss-Secretary call screening
  •   Web Client, Desktop & Mobile Apps (Android & IOS)
  •  Monthly Billing Options: Prepaid & Postpaid With 2 months deposit
  •  Simultaneous Calls Ratio 1:1
  • 💲Bring Your Own Carrier (BYOC)
  • 💲Premium Support Tickets
  • 💲Training
  • 💲Discounted Yealink IP Phones
  • 💲Yealink IP Phones Installation
  •  Call accounting and billing with scheduled email reports
  • 💲Video Conferencing, WebRTC Video Calls
    Optional Ultimate Plan: $ 10.75 /User/Yr
  •  Inbound Call Center with custom wallboard


  • 💲 Supported Integrations
  •  Voicemail Transcription: 
    Requires integration with Google Cloud Speech-to-Text Service
  •  WhatsApp API
  •  Facebook Messenger
  •  CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  •  Helpdesk: Zendesk and Zoho Desk
  •  Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  •  Database Contacts Sync Microsoft SQL
  •  File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲Active Directory
    Optional Ultimate Plan: $ 10.75 /User/Yr
  • 📆 No Contract Term

Special features:

  • ✅ No License fee
  • 💲Load Talk time to enable outbound calling
Start with 7 Day Money Back Guarantee
Contact Centre
As low as

$ 6.00 

Per User / Month

Minimum : 5 Users

Standard features:

  •  All Standard features of Enterprise
  • 💲 Outbound Call Center with Progressive / Power & Agentless IVR Dialer
    Optional Call Centre Addon: $ 108.25 /outbound channel/Yr
  •  Up to 100+ Cloud One Numbers
    Optional recycling every 3 months for Debt Collection Agencies

Special features:

  • ✅ No License fee
  • 💲Load Talk time to enable outbound calling
Start with 7 Day Money Back Guarantee
Elite (Custom Solution)

Ask for Quote

Standard features:

 All Standard features of Contact Centre

  • 💲Dedicated System
  •  Your cloud option
  • 💲On Premise hardware
  • 💲Hotel PMS Integration
  • 💲Hot Standby
  • 💲Disaster Recovery

Special features:

  • 💲Discounted System License
  • 💲Load Talk time to enable outbound calling
Ask for Quote


Glossary
​Back to Features
  • ✅ Included Feature  💲Paid Feature 📆 No Contract Term - Cancel Anytime
  • Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
  • Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
  • 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days

 

Ready to streamline your workflows

Our team offers professional consultation services to help you select the suitable business suite for your business.

Contact us

Legal
  • Terms
  • Privacy
  • Shared Responsibility
  • Service Level Agreement
Useful Links
  • Home
  • About us
  • Products
  • Services
  • Shipping
  • Return Policy
  • Warranty
  • Contact us
About us

Cloud One Limited is a leading telephony service provider established in 2017. we offer reliable and secure cloud and on premise telephony solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.

Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

Connect with us
  • Contact us
  • [email protected]
  • +254207900000
Follow us