Seamlessly leverage your
communications on our cloud, your preferred cloud or On-premise
Cloud One self managed business communications suite provides businesses in Rwanda with a simple and cost effective way of handling business communications, our scalable solutions are tailored to your specific business size and needs
Empower your team with lower call costs
Our self managed business communication solutions are bundled with Cloud One SIP Trunks to enable you to make calls to all networks in Kenya at affordable rates
Modernize your IP Phones
Yealink IP phones and collaboration devices enable your teams to collaborate effortlessly, providing superb audio clarity and a range of advanced IP phone features.
Uninterrupted Business Communication
Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.
This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.
Innovation for all Industries
Our solution is adaptable for businesses of any size, featuring transparent pricing that allows you to assess your investment and monitor savings on call costs easily.
Our phone systems seamlessly integrate with your existing infrastructure to enhance workflows and boost productivity.
Cloud One Self Managed Business Communication Suite offers
Self Managed Communication
System
Admin panel to setup and support your business communication suite.
SIP Trunks
Experience superior call quality, flexible scalability, and reduced costs with Bring your Own Carrier (BYOC)
Phone Numbers
Your phone numbers , golden numbers and toll-free numbers provide calling to all network operators worldwide
Yealink IP Phones
Our modern IP phones provide high-quality audio, and seamless integration with your self managed communication system.
Support
Get free online support resources or pay a certified expert to help you
Training
Get free online resources or come to our paid training courses to learn how to use the system
Features & Competitive Pricing
Enterprise (Popular)
TSH 6,500
Per User / Month
Minimum : 5 UsersStandard features:
- Admin Portal
Requires technical expertise to install & support - 99.99% Uptime & 24/7 monitoring
- Access to Paid Certified System Engineers
- Locally hosted
- Call recording - 500 minutes per system
- Boss-Secretary call screening
- Webclient, Desktop & Mobile Apps (Android & IOS)
- Monthly Billing Options: Prepaid & Postpaid With 2 months deposit
- Simultaneous Calls Ratio 1:1
- 💲Bring Your Own Carrier (BYOC)
- 💲Premium Support Tickets
- 💲Training
- 💲Discounted Yealink IP Phones
- 💲Yealink IP Phones Installation
- Call accounting and billing with scheduled email reports
- 💲Video Conferencing, WebRTC Video Calls
Optional Ultimate Plan: Tsh 28,000/User/Yr - Inbound Call Center with custom wallboard
- 💲 Supported Integrations
- Voicemail Transcription:
Requires integration with Google Cloud Speech-to-Text Service - WhatsApp API
- Facebook Messenger
- CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
- Helpdesk: Zendesk and Zoho Desk
- Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
- Database Contacts Sync Microsoft SQL
- File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
- 💲Active Directory
Optional Ultimate Plan: Tsh 28,000/User/Yr - 📆 No Contract Term
Special features:
- ✅ No License fee
- 💲Load Talk time to enable outbound calling
Contact Centre
TSH 8,000
Per User / Month
Minimum : 5 UsersStandard features:
- All Standard features of Enterprise
- 💲 Outbound Call Center with Progressive / Power & Agentless IVR Dialer
Optional Call Centre Addon: Ksh 14,000/outbound channel/Yr - Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
- ✅ No License fee
- 💲Load Talk time to enable outbound calling
Custom Solution
Standard features:
All Standard features of Contact Centre
- 💲Dedicated System
- Your cloud option
- 💲On Premise hardware
- 💲Hotel PMS Integration
- 💲Hot Standby
- 💲Disaster Recovery
Special features:
- 💲Discounted System License
- 💲Load Talk time to enable outbound calling
Back to Features
- ✅ Included Feature 💲Paid Feature 📆 No Contract Term - Cancel Anytime
- Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
- Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
- 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days
Ready to streamline your workflows
Our team offers professional consultation services to help you select the suitable business suite for your business.